Welcome to Whimsical Treasure-- Custom Embroidery and Middle Eastern Dance

Ordering & Policies
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Belly Dance Tribal Tops
Detailed, Custom Tribal Tops
Ordering & Policies
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YES!!  We are PAYPAL Certified!  Credit and Debit cards Accepted!

To order: Send us an email at whimsicaltreasure @ hotmail DOT com

Initial Ordering Information

Step One-- Please copy into email:

 

Name:

 

Address:

 

Phone:

 

(Fax):

Email:

 

OPTIONAL--

What color ideas are you considering?

 

What kind of dancing are you planning on doing with this?

 

Is there an idea you have that you haven't seen on this site?

 

 

Other Information:

 

~The bras on this website are hand washed and hand decorated, and need tender loving care.  As all other custom sewing jobs, full payment must be recieved BEFORE the bra can be created.  If there is a problem, it will be taken care of; we take pride in treating all of our guests with respect and care.

 

~Would you like a picture to be sent to your email, or posted on this site on the creation/updating of your bra?

 

~Please follow the "Care Instructions" of: hand wash cold, lay flat to dry (in order to preserve the hand sewn details of your new bra).  As stated in the return policy, without following these instructions, the guarantee can not be honored. 

 

~Any other Comments/Questions?

 

~Stretching may cause breakage of your hand sewn products.  Other dangers to the dance costumes might also include but are not limited to:  ignoring the proper washing/care instructions, sun damage, chlorine/bleach, washing machines/dryers, and the like.

 

 

 

Step Two-- After copying into email, send to WhimsicalTreasure @ hotmail DOT com

 

Return Policy

All dance products are 100% guaranteed against defect in workmanship. If any product is defective it will be exchanged less the cost of shipping of you sending it back. Unworn products must be returned within 14 days of receipt of product, for a full refund, less the cost of shipping. Non-Defective products, which have not been worn, are not returnable for reasons of color and the like. The order will be filled (including custom sewing) after receipt of full payment for product.  After completion of initial discussion of colors, styles and sizes, product will be custom made within 3-6 weeks and shipped at that point. All products you receive from us are new; some are hand sewn, prewashed, and ready for use.  Email us at WhimsicalTreasure@hotmail.com.  In order to send the item back, if defective in workmanship, I will need to be called/emailed and told the tracking number on the package and when it is expected to arrive.  (Guarantee cannot be made without tracking number.)  Please note that International customers will be charged a standard shipping fee for all exchanges.  That fee will be determined by country and order size.   All returned items must be in their original condition with all hangtags and labels attached.  Items returned in any condition other than in the original condition sent will not be eligible for return, credit, or exchange. It is recommended that you send your return via an insured carrier. We are not responsible for lost returns.

If the Care Instructions are not followed, the guarantee will be instantly null-in-void.  Being a custom made dance bra and all hand sewn, this product is a hand wash cold, lay flat to dry product.  This is typical of MANY dance costumes.  I always recommend that you wear the same size lace bra underneath the show bra.  What this will do is collect the body-sweat from performance or competition, and enable you to wash the lace bra instead of the show bra.  Washing the show bra in a washing machine will rip out the layers of beadwork and tassels on the bra, as it WILL get caught in the washer and be destroyed (one of my friends already tried this, and destroyed the bra).  Washing in hot/warm water will enable possibly severe bleeding of the colors and shrinkage.  The only way to wash this product is hand wash cold, lay flat to dry, if this is not done, guarantee is null-in-void.  This will also decrease any shrinkage.  Respect the product, and it will love you for a very long time!

Shipping and Handling

We attempt to ship your order as soon as we receive it-- for hand-sewn items, we request at least 3-6 weeks for delivery. However, if you are willing to pay for it, we can send the non-hand sewn products via UPS in about 1 day.  This is, of course, after the clearing of the payment.  (Paypal would be the fastest!)  Good idea for those last minute festivals/recitals!

We offer the following shipping methods:

Standard UPS shipping
USPS Shipping

Delivery prices vary as to weight and size of product.
Hip Scarves-- about 1 pound -- $7.00 minimum for shipping cost. 
 

Returns

Customers often ask what our return policy is, other than the above information... We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.  Again, please see our return policy.

We accept paypal and personal check.  If a personal check or cashiers check is used for payment, it must be cleared through the bank before items will be shipped (16 day hold).

~Whimsical Treasure~Kentwood, MI ~USA ~49548~